Built around the scorecard week
Our cadence follows the DSP week: summary Monday, pay run Thursday, actions closed Friday.
Founded 2021 · ,
DSP owners should be running stations, not spreadsheets.
DSP Crew exists because the administrative side of a delivery station grew faster than any owner could keep up with alone. We take the back office off your desk, do it consistently every week, and stay out of the way of the work that actually needs you.
How we work
Same process, every week
Consistency is the whole product. A pay run or a driver file should look the same in week 40 as it did in week 1.
One person who knows your station
You get a named ops lead, not a ticket queue. They learn your drivers, your routes and how you like decisions presented.
Your tools, your data
We work inside the systems you already run and never move driver data somewhere you cannot see it.
Plain language
Summaries you can read on a phone between routes. No dashboards for the sake of dashboards.
Where we came from
DSP Crew grew one service at a time, each one because owners kept asking.
- 2021
Started as a payroll service for three DSP owners in North Texas.
- 2022
Added HR documentation and hiring support after owners kept asking for it.
- 2023
Introduced the Monday summary and weekly scorecard action list.
- 2025
Dispatch support and owner assistant packages launched for multi-station operators.
The people on your station
Every ops lead has run a floor or a payroll for a delivery business before joining.
Renata Villalobos
Founder and managing director
Ran payroll and HR for a regional last-mile carrier before starting DSP Crew. Still reviews every new station audit.
Tobias Achterberg
Head of performance and safety
Former station operations manager. Runs the Netradyne review, scorecard coaching and dispute process for every station.
Keisha Lindqvist
Payroll lead
Twelve years in multi-state payroll. Owns the reconciliation process and the year-end calendar.
Samir Boutros
Hiring and dispatch lead
Built driver pipelines for peak seasons across three markets. Runs the early-morning coverage desk.
Why owners choose DSP Crew
Operations people, not a call center
Ops leads have run station floors or payroll for delivery businesses before joining.
Month to month
No long-term contract and no setup fee. We keep the work because it is done well.
Written processes you keep
Everything we build for your station is documented and stays with you if you leave.
Start with a 20-minute call
Tell us how your pay cycle, hiring and scorecard week run today. You leave with a written summary of what we would take over, and a quote.
Month to month. No setup fee. Cancel with 30 days notice.