Services
Dispatch support for Amazon DSPs
Routes covered before the first van leaves.
A call-out found at load-out costs a route. A call-out found at six o’clock costs a phone call. Owners searching for dispatch support are usually the ones answering that phone themselves.
DSP Crew confirms attendance before the first wave, reassigns routes the same morning, coordinates rescues through the day and reconciles returns, undelivered packages and incidents before the desk closes, with a coverage log in your inbox each evening. Your dispatcher keeps the floor; we handle the routine.
What is included
- Attendance confirmation calls starting before load-out
- Same-day route reassignment when a driver is out
- Rescue coordination and progress checks through the day
- End-of-day reconciliation: returns, undelivered, incidents
- Coverage log shared with the owner each evening
What changes for you
- Fewer dropped routesGaps are known by 6:15 and filled by load-out.
- Quieter morningsYour dispatcher handles exceptions, not every call.
- A record of the dayEvery reassignment and rescue is logged with a time.
Dispatch · Tuesday
Dispatch support: questions owners ask
Plain answers, no numbers we cannot back up.
No. It gives them a second set of hands for the routine calls and logging so they can focus on exceptions on the floor.
Attendance confirmation begins before load-out, typically around 6 am local time, and continues until every scheduled route is covered.
The ones you already use. Access is granted by you, on accounts you control.
Also handled every week
HR and driver recruitment
A full roster before peak, hired inside the systems Amazon expects.
Read morePayroll and bookkeeping
Every driver paid correctly, every time card validated before the run.
Read morePerformance and scorecard
Scorecard metrics coached every week, disputes filed, route volume protected.
Read moreSafety and violations
Fewer violations, caught before they become incidents.
Read moreBack office and reporting
Reporting, audit readiness and fleet paperwork handled every week.
Read moreHand off dispatch support this month
A 20-minute call, then a written summary of what we would take over first and a per-station quote.
Month to month. No setup fee. Cancel with 30 days notice.